FAQ
Frequently Asked Questions
Find answers to our most commonly asked questions below. If you need further assistance, please contact us at support@givemelikes.com.
Orders & Payment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are processed securely in USD.
Can I modify or cancel my order after placing it?
We process orders quickly. If you need to make a change or cancellation, please contact us immediately at support@givemelikes.com. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been fulfilled.
Will I receive an order confirmation?
Yes. A confirmation email will be sent to the email address provided at checkout immediately after your order is placed. Please check your spam/junk folder if you do not see it.
Shipping
Do you offer free shipping?
Yes. All orders ship free within the United States. There are no minimum order requirements.
Where do you ship?
We currently ship exclusively to addresses within the United States (all 50 states). We do not ship internationally or to U.S. territories at this time.
How long does shipping take?
Orders are processed within 1–2 business days. Once shipped, delivery takes 2–4 business days. Total estimated time from order to delivery is 3–6 business days.
How do I track my order?
Once your order ships, you will receive a shipping confirmation email with a tracking number. Use this number to track your package on the carrier's website. If you haven't received tracking within 3 business days, contact us at support@givemelikes.com.
What if my package is lost or stolen after delivery?
GiveMeLikes is not responsible for packages confirmed as delivered by the carrier. We recommend contacting your carrier first. If the issue remains unresolved, reach out to our support team and we will do our best to assist you.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery for items that are unused and in original condition, or defective/damaged due to our error. Items must not have been used or altered by the customer.
How do I start a return?
Email us at support@givemelikes.com with your order number and reason for return. Do not ship anything back without written approval from our team. We will provide a prepaid return shipping label once your request is approved.
Who pays for return shipping?
We do. GiveMeLikes covers all return shipping costs. You will receive a prepaid label via email after your return request is approved.
How long does a refund take?
Once we receive and inspect your return, your refund will be processed within 10 business days back to your original payment method. Your bank may take an additional 3–5 business days to post the credit.
Do you offer exchanges?
No. We do not offer exchanges. If you'd like a different item, please return your original purchase for a refund and place a new order.
Products
What types of products do you sell?
We specialize in creator accessories and workspace essentials including compact fill lights, clip-on video lights, mini studio lights, adjustable laptop stands, cable trays, and desk organization accessories — all designed for creators, remote workers, and home office setups.
Are your products compatible with all devices?
Our lighting products are designed to be universally compatible with most smartphones, laptops, and cameras. Specific compatibility details are listed on each product page. If you have a specific question, contact us before purchasing.
Privacy & Security
Is my payment information secure?
Yes. All transactions are processed through SSL-encrypted, PCI-DSS compliant payment gateways. We do not store your full card details on our servers.
Do you sell my personal information?
No. We do not sell your personal information to third parties. We share data only with trusted service providers necessary to operate our business (e.g., shipping carriers, payment processors, Google for advertising). For full details, see our Privacy Policy.
How can I exercise my privacy rights (CCPA)?
If you are a California resident, you have the right to know, delete, correct, or opt out of the sharing of your personal data. To submit a request, email us at support@givemelikes.com. We will respond within 45 days as required by law.
Still Have Questions?
Our support team is happy to help. Contact us at support@givemelikes.com or call (737) 339-0944, Monday – Friday, 9:00 AM – 6:00 PM CST.